Terms of Service

These Terms of Service (“Terms”) govern your access to and use of HireSignal (“the Service”), operated by HireSignal (“we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

HireSignal is an AI-powered hiring intelligence platform that analyses candidate artifacts and signals to assist HR professionals and engineering teams in evaluating candidates. The Service uses public APIs and large language models to generate scoring reports, interview guides, and hiring recommendations.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service. By using the Service, you represent that you meet these requirements.

3. Accounts

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at legal@hiresignal.io if you suspect any unauthorised use of your account.

4. Acceptable Use

You agree not to:

• Use the Service to discriminate against candidates on the basis of protected characteristics (race, gender, religion, nationality, disability, age, or any other characteristic protected by applicable law).
• Use the Service in violation of any applicable law, including employment and data protection laws in your jurisdiction.
• Attempt to scrape, reverse-engineer, or extract the underlying models, algorithms, or data.
• Resell or sublicense access to the Service without our prior written consent.
• Use the Service to generate content that is defamatory, harassing, or otherwise harmful to any individual.
• Submit false or misleading information, or impersonate any person or entity.

5. Subscriptions and Billing

Paid plans are billed on a monthly or annual basis through Lemon Squeezy, our authorised reseller and Merchant of Record. Lemon Squeezy handles all payment processing and is responsible for the collection of payment, applicable taxes (including VAT), and refunds in accordance with their terms.

Free trials last 7 days. You will not be charged until your trial period ends. You may cancel at any time before the trial ends to avoid being charged.

Subscription fees are non-refundable except as described in our Refund Policy.

6. Intellectual Property

The Service and all its original content, features, and functionality are owned by HireSignal and are protected by intellectual property laws. You retain ownership of any data you input into the Service. You grant us a limited licence to process your input data solely to provide the Service.

7. AI-Generated Content and Disclaimer

The Service uses AI to generate hiring reports and recommendations. These outputs are for informational purposes only and do not constitute professional HR, legal, or employment advice. You are solely responsible for any hiring decisions you make.

AI outputs may contain errors or inaccuracies. You should always exercise independent judgement and comply with all applicable employment laws in your jurisdiction before making any hiring decision.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Third-Party Services

The Service integrates with third-party providers including GitHub (data source), Clerk (authentication), Lemon Squeezy (payments), and Amplitude (analytics). Your use of these services is subject to their respective terms of service and privacy policies.

10. Limitation of Liability

To the maximum extent permitted by applicable law, HireSignal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of your use of the Service. Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless HireSignal and its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising out of your use of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination will survive.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the “Last updated” date. Continued use of the Service after changes constitutes your acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which HireSignal is incorporated, without regard to its conflict of law provisions.

15. Contact

If you have any questions about these Terms, please contact us at legal@hiresignal.io or via our website at https://hiresignal.io.