All systems operational

System Status

Real-time and historical availability of HireSignal services.

Analysis API

GitHub profile scoring & AI enrichment

Operational

Webhook Delivery

Enterprise outbound event webhooks

Operational

ATS Live Push

Greenhouse & Lever auto-sync

Operational

Authentication

Sign-in via Clerk

Operational

Infrastructure

Hosting & deployment via Vercel

Operational

Database / Cache

Upstash Redis (history & rate-limits)

Operational

Payments

Lemon Squeezy billing

Operational

Service Level Agreement (SLA)

Starter & Pro plans — HireSignal is provided on a best-effort basis with no guaranteed uptime SLA. We target >99% monthly uptime but do not offer service credits for downtime.

Enterprise plan — Enterprise customers receive a 99.5% monthly uptime commitment. In the event of a breach, customers are eligible for a pro-rata credit of up to 15% of that month's fees. Credits must be requested within 30 days of the incident. Scheduled maintenance windows (announced ≥24 h in advance) are excluded from SLA calculations.

Uptime is measured as availability of the /api/analyze endpoint, excluding downtime caused by third-party dependencies (GitHub API, Clerk, Upstash) or force-majeure events.

For incident reports or SLA credit requests, email support@hiresignal.io.